![]() You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Maybe it was my fault for failing to explain it properly, but it was still quite frustrating and I'm hoping someone can help me out here.ĭouble-click mb-support-X.X.X.XXXX.exe to run the program ![]() My email exchanges with support led nowhere since they didn't understand what the issue was. What's weird to me is how I was allowed to make a payment WITHOUT HAVING AN ACCOUNT if an account is a necessary part of the process to obtain a key. I also though once I made an account and associated it with my desktop app that somehow it would automatically link the payment that had been made to my newly created account, but nope. So I made an account and contacted support. Shortly after this, I realized that since keys are to be emailed to you and I was NEVER PROMPTED TO MAKE AN ACCOUNT, that I was never going to get my key. I placed the order and waited for my transaction to be processed by my credit card company, which it was on May 8, 2020:įrom that day until now I haven't received my key. Again, all done through the desktop app without having an account: I entered my credit card information and waited to receive instructions for activation. Great!Īs my free-trial neared its end, I thought I liked it the software enough to buy a premium membership, which I did through the desktopp app: I ran a scan, found some PUPs and got rid of them. exe and once the setup was finished and the software was installed, everything was working perfectly. To download and install the free-trial I wasn't asked for any information nor was I asked to create an account (<<this detail is VERY IMPORTANT). ![]() I downloaded the free-trial of Malwarebytes on April 24, 2020. I've already opened a ticket with support via email but it feels like they aren't reading what I'm writing and it's been quite frustrating, so I'm hoping someone here can help me out. Endpoint Detection & Response for Servers ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |